top of page

FINLYTYX AI LABS PVT LTD

December 2021 -

Head of Delivery, Services & Solution

. Setting up the Start-up Company, office space, legal, asset procurement, recruitment, resource management.
. Branding & social media handling.
. Training & development of staffs.
. Manage accounts, financial & budgeting.
. Client relation & delivery management,
. Presales support & solution architecture.
. Business partner management.
. Use case & POC development.
. Data analytics using Power BI, Tableau , Jedox .
. Automation using Power Automate, UI Path
. Enterprise performance management , Financial Planning & Analysis

. Solution & Architecting of EPM , Financial analytics models.

CODEA TECHNOLOGIES INC

AI VILLAGE RESEARCH LABS PVT LTD

Roles & Responsibilities

January 2021 -

GENERAL MANAGER, HEAD OF SALES & MARKETING

StartUp Venture promoting Incubation and Startup creation in Artificial Intelligence & Cognitive Science, Training , R&D
·   Leading the company to setup a brand value of its own.
·   Heading the Sales and Marketing.
·   Crafting strategies for all Marketing teams, including Digital, Advertising, Communications and Creative .
·   Performance management and coaching.
·   Design branding, positioning and pricing strategies.
·   Maintain investor relationship and report the progress on timely manner.
·   Attract investors to invest into startup ventures.
·   Setup of AI & cognitive labs in colleges.

January 2021 

GENERAL MANAGER, HEAD OF SALES & MARKETING

StartUp Venture promoting Incubation and Startup creation in Artificial Intelligence & Cognitive Science, Training , R&D
·   Leading the company to setup a brand value of its own.
·   Heading the Sales and Marketing.
·   Crafting strategies for all Marketing teams, including Digital, Advertising, Communications and Creative .
·   Performance management and coaching.
·   Design branding, positioning and pricing strategies.
·   Maintain investor relationship and report the progress on timely manner.
·   Attract investors to invest into startup ventures.
·   Setup of AI & cognitive labs in colleges.

August 2021 - December 2021

Vice President , Chief Marketing Officer , Head of Innovations & Digital Transformation

company that provides custom software solutions , digital transformation solutions, enterprise mobility & managed services solutions.

 

·   Leading the company to setup a brand value of its own.
·   Heading the Sales and Marketing.
·   Crafting strategies for all Marketing teams, including Digital, Advertising, Communications and Creative .
·   Setting, monitoring and reporting on team goals.
·   Design branding, positioning and pricing strategies.
·   Identify opportunities to reach new market segments and expand market share.
·   Maintain investor relationship and report the progress on timely manner.
·   Maintain and ensure adequate technologies and product knowledge to the sales force, tele-calling and digital marketing teams.
·   Ensure the technology teams are up to date and contents are updated.
·   Client & Partner relationship.

·   Customer success factor

·   Innovation and introduce new services to the product line

HUAWEI TECHNOLOGIES LTD

Roles & Responsibilities

Jan 2019 – September 2020

SENIOR MANAGER
SECURITY LEAD (GLOBAL SERVICE CENTER- INDIA)

Security lead  of “Service Experience Consulting & Service Integration (India GSC)”

Feb 2017 - December 2018

SENIOR MANAGER 
SECURITY COMPETENCE CENTER.
QUALITY AND SECURITY

Develop security management system. Setting up of cybersecurity office. 
Competence development.
Performed duties as an individual contributor with HQ CSO.

March 2014 - February 2017

MANAGER
SWAT LEAD – OPERATIONS & SERVICE DELIVERY

E2E Management for migration and offshoring managed services projects to GNOC (ODC).
Build process based on ITIL, eTOM, MSUP.  Acheive KPI, SLA and MTTRs based on contract.
Presales & provide addon sales to MS business. Acquire multivendor & competitor MS business as addon. Business  transformation, add values  by introducing process & tools.
ITSM: Order management, Ticket management, Incident management, Problem management, Change management. Service desk. Field support, Audits.

September 2012 - March 2014

MANAGER
TRANSMISSION LEAD – NOC

End to End management of setting up of the business process & migrating the operations from UK to ODC. Managing the operations with agreed SLA & OLA. This was the Pilot project to be carried out in ODC model.

July 2011 - August 2012

ACCOUNT MANAGER

Revenue recognition, Account receivables,  presales, Invoicing, SCM, Product requirement management, Customer delight, Workshops, Liaising, Competitor analysis.

February 2009 - July 2011

PLANNING AND CONTROL MANAGER

Turnkey project management, Telecom (TE) & Infrastructure (CEM), Data center.
Material planning,
Import supply & purchase scheduling.
Vendor management.

BHARTI AIRTEL LTD

Roles & Responsibilities

April 2008 – February 2009

ASSISTANT MANAGER - TRAFFIC ENGINEERING

Bharthi Airtel is a  carrier class ISP & Longdistance wholesale media provider.
TNG(Transport Network Group) maintains the fibre media & traffic capacity of National & International long distance media.  
SDH, DWDM - Traffic Management, Capacity Management- Core Collector Intracity rings, Circuit Provisioning & Planning,
Disaster Recovery Planning,
Proactive Ring /NE upgradation ,
Order management,
NOC operations  at centralized location at Chennai NOC.
Part of Program Management team for CoE.
Leading a Team of size 12.

RELIANCE COMMUNICATIONS LTD

Roles & Responsibilities

November 2001 - April 2008

DY. MANANGER – NETWORK PLANNING & ENGINEERING

Fixed Access – Wireline Last mile (2004/03 - 2008/04)

Project management, Network planning & deployment, Network availability, Quality Management. Planning  OFC network, Wireless connectivity on UBR, MW, LMDS. Service delivery of High value order. Connectivity solution design & fulfilment.

Conduct NE acceptance , handover, Quality check  & Documentation.


Techno commercial role(2003/01 - 2004/03)

Regional Leader handling Technical, Commercial , Sales and marketing, Customer service.


RF Team (2002/10 - 2003/01)

BTS site selection, Nominal planning. Feasibility study, BTS Installation, Commissioning & Integration. KPI improvement. Site acceptance.


Project Coordination & Control (2002/03 - 2002/10)   

National Fiber network rollout & Data center project management. MIS, project progress meeting with national steering committee.


Project Trainee (2001/11 - 2002/03)

Wire line telephony project Last mile planning, GIS map based survey..

©2021 by Madhu M.Nair.

bottom of page