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July 2011 - August 2012

ACCOUNT MANAGER

Project: (BSNL Phase-5 Kerala Circle)
·   Building good relationship with Customer.
·   Understand new requirements & generate new business.
·   Pre-sales support. Promoting complete bouquet of Products & Services offered by Huawei to Maximize Sale to Key Account.
·   Generate revenue. Achieve collection targets.
·   Track order to cash. Track invoicing, Follow up for payment.
·   Understand customer issues and requirements & feedback to management.
·   Support Project team for new site list, Issue addressing.
·   Organise High Level Meeting with Top Management & customer.
·   Interface with Project, Product, R&D teams for addressing customer concerns.
·   Improving the customer experience and creating a sustainable market presence with focus towards the goal of the organization.

ACHIEVEMENTS

  • Maintain good customer rapport.

  • Revenue recognition

  • Increase profitability, by short close loss-making items.

  • Add on orders.

  • AMC contract.

  • Early payment collection.

  • Risk transfer.

  • Proper document management.

Read More

©2021 by Madhu M.Nair.

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