July 2011 - August 2012
ACCOUNT MANAGER
Project: (BSNL Phase-5 Kerala Circle)
· Building good relationship with Customer.
· Understand new requirements & generate new business.
· Pre-sales support. Promoting complete bouquet of Products & Services offered by Huawei to Maximize Sale to Key Account.
· Generate revenue. Achieve collection targets.
· Track order to cash. Track invoicing, Follow up for payment.
· Understand customer issues and requirements & feedback to management.
· Support Project team for new site list, Issue addressing.
· Organise High Level Meeting with Top Management & customer.
· Interface with Project, Product, R&D teams for addressing customer concerns.
· Improving the customer experience and creating a sustainable market presence with focus towards the goal of the organization.
ACHIEVEMENTS
-
Maintain good customer rapport.
-
Revenue recognition
-
Increase profitability, by short close loss-making items.
-
Add on orders.
-
AMC contract.
-
Early payment collection.
-
Risk transfer.
-
Proper document management.